Disclaimer Regarding Your Order

Made to order

All of our items are carefully made by hand once we receive your order. It will take approximately 1-3weeks to complete and ship items at our studio (Usually faster). We will do our best to create items as soon as possible. However, some of our items could take longer than 3 weeks. We will get in touch with you in detail after receiving your order.

Because our items are uniquely crafted by hand, the actual materials and colors can be slightly different from the pictures on the website. All sales will be final and as-is. We are glad to discuss any issues with the items and try to find an amicable solution.

 

Ready to ship

"Ready to Ship" section are in stock and will ship within 3 business days of ordering.

 

Wholesale orders

We accept wholesale orders.

If you have any questions, please email us to  sasaipress@gmail.com

 


 

Disclaimer Regarding Shipping

 

Domestic / New York to within United States

USPS First Class Mail - $5.00

We ship our items via USPS or priority mail service. It usually takes about 1-3 days. It can take longer for Alaska or Hawaii. We will send you shipping confirmation and tracking number via email once your package is on its way.

 

International / Ship from New York

USPS First Class International - $15.00 (NO Tracking Number)

We ship our items via USPS First Class Mail International. It usually takes approximately 7-21 business days. Please note that international shipments may be subject to import tax upon arrival at their destination and SASAI is not responsible for customs fees or taxes charged upon arrival. Please contact us if you have any further questions or concerns about international shipping.

USPS Priority Mail International- $27.00 (We will provide tracking number)

We ship our items via USPS Priority Mail International. It usually takes approximately 6-10 business days. We will send you shipping confirmation and tracking number via email once your package is on its way. Please note that international shipments may be subject to import tax upon arrival at their destination and SASAI is not responsible for customs fees or taxes charged upon arrival. Please contact us if you have any further questions or concerns about international shipping.

 

Please be aware that we will not take responsibility for any stolen or lost items.

 


 

Payment

We currently accept following credit card.

  • Visa
  • MasterCard
  • American Express
  • Discover